Questions to Ask & What to Look for on a Childcare Tour

Choosing a childcare center is one of the biggest decisions families make. During a tour, you’re not just looking at a building — you’re getting a feel for the people, the environment, and the care your child will receive every day.

Whether you’re touring for the first time or comparing options, here are key questions to ask and important things to look for to help you feel confident in your choice.

1. Safety & Licensing

A quality childcare center should be happy — and prepared — to talk openly about safety.

Questions to ask:

• Is the center licensed and in good standing?

• What safety protocols are in place (check-in/check-out, cameras, locked doors)?

• Are staff CPR and First Aid certified?

• How are illnesses, injuries, and emergencies handled?

What to look for:

• Secure entrances and clear safety procedures

• Clean classrooms and bathrooms

• Staff who are attentive and aware of their surroundings

2. Staff & Classroom Environment

The caregivers matter just as much as the curriculum.

Questions to ask:

• What is the staff-to-child ratio?

• How long do teachers typically stay here?

• What training or experience do teachers have?

• How are new teachers trained and supported?

What to look for:

• Teachers engaging with children at eye level

• Calm, respectful communication

• Happy, comfortable children

• Classrooms that feel warm, organized, and inviting

3. Daily Schedule & Curriculum

Children thrive with structure, balance, and play.

Questions to ask:

• What does a typical day look like?

• Is there a curriculum or learning framework?

• How much outdoor time do children get?

• How do you support social and emotional development?

What to look for:

• A mix of play, learning, movement, and rest

• Age-appropriate activities

• Art, sensory play, books, and hands-on learning

• Flexibility for individual children’s needs

4. Meals, Nutrition & Care Items

Food and daily care routines are a big part of your child’s experience.

Questions to ask:

• Are meals and snacks provided?

• How are allergies handled?

• Who supplies diapers, wipes, or formula?

• Are meals prepared on site?

What to look for:

• Clean kitchen or food prep areas

• Clear allergy policies

• Thoughtful attention to nutrition and routines

5. Communication With Families

Strong communication builds trust.

Questions to ask:

• How will I receive updates about my child’s day?

• How are concerns or questions handled?

• How do you communicate incidents, milestones, or changes?

What to look for:

• Clear, confident answers

• A system for daily updates or messaging

• Staff who value parent partnership

6. The “Gut Feeling”

Sometimes the most important thing isn’t on a checklist.

Ask yourself:

• Do I feel welcomed here?

• Do the staff seem genuinely happy and supported?

• Can I picture my child feeling safe and loved in this space?

Trust your instincts — they matter.

Final Thoughts

A great childcare center isn’t just about convenience — it’s about finding a place that aligns with your values and supports your child’s growth.

Don’t be afraid to ask questions, take notes, or tour more than once. The right fit should feel reassuring, transparent, and welcoming.

If you ever want to visit a center just to learn, observe, or ask questions — that’s what tours are for.